1. General Terms and Conditions

Please read the following information carefully, as the terms and conditions described herein constitute an agreement between you and those who provide the service. By booking with Alberta Blue Sky Tours and making payment on a tour, you hereby agree to accept the terms and conditions of this contract. For guests who book through an agent, on behalf of a friend or through a third-party, you are hereby agreeing to the terms and conditions below.

 

2. Website Prices

All prices herein are quoted in Canadian dollars. Prices and information on the website are for the current and upcoming travel seasons, and are subject to change without notice. Once payment has been received, processed and an invoice has been sent, you’ll be guaranteed the price for the corresponding services.

 

3. Exchange Rate

Guests must pay in Canadian dollars. Please contact your bank in advance of payment for information on any additional fees that they may apply, such as Foreign Transaction Fees. We do not charge any foreign transaction fees or credit card fees. If paying by credit card, your card will be charged in Canadian dollars (CAD) and your credit card company will calculate the amount in your currency based upon their rate structure and the exchange rate that day.

 

4. Goods and Service Tax (GST)

All prices are subject to GST, which will be charged upon confirmation of booking. Currently the rate is 5% for Canadian GST.

 

5. Possible Alterations

Alberta Blue Sky Tours reserves the right to cancel, modify or alter all or any part of its services when necessary or advisable. Should this occur, Alberta Blue Sky Tours agrees to provide the best alternative available and refund the difference in price. Every effort will be made to adhere to the specifics shown herein; however, circumstances may necessitate alteration, including a supplier change from the provider listed on the website. Hence, all fares, schedules, itineraries, hours of arrival and departure, and special programs are subject to change without notice at any time.

 

6. Suppliers’ Liabilities

Alberta Blue Sky Tours and Canada Rail Vacations act as an agent for and make arrangements with other independent parties to provide you with travel services and accommodations. Although great care is taken to choose suppliers, we are unable to directly control them, and therefore we are not responsible for their acts or omissions. The travel services provided by these suppliers are subject to the conditions imposed by the suppliers, and their liability may be limited by their tariffs, conditions of carriage and international conventions and agreements.

 

7. Company Liability

Alberta Blue Sky Tours and Canada Rail Vacations, and their respective officers, directors, employees and agents are not responsible for any claim, loss, damage, cost liability or expense arising, direct or indirect, out of injury; accident or death; loss, damage or delay of luggage or other property; or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical, mental or otherwise, relating to the provision of tour operations, travel services, and accommodations.

 

8. Force Majeure

Alberta Blue Sky Tours and Canada Rail Vacations will not be responsible for the performance of this agreement if prevented or delayed by acts of God, strikes, accidents, weather, traffic, airport conditions or other causes beyond their reasonable control from meeting its terms. Nor will they be responsible for any loss or damage relating to flight cancellations or any other cancellations.

 

9. Passport/Visa/Health Regulations

Passports: If travelling from outside Canada (including from the U.S.A.) you will require a passport for entry into Canada and appropriate ID for all family members. Airlines reserve the right to refuse boarding without adequate ID.
Visas: Check with your Canada Rail Vacations Vacation Planner and we will direct you to the appropriate national consulate.

*Note: If you are a visitor to Canada and you are not a citizen of the USA, you may be required to purchase an Electronic Travel Authorization (eTA). This document can be purchased for CAD $7.00 and most applications are approved within minutes of applying. Please visit the following government site for information and to purchase this eTA: Electronic Travel Authorization.

Alberta Blue Sky Tours and Canada Rail Vacations Inc are not responsible for guests refused entry into Canada because of inadequate documentation. Single parents or grandparents travelling with children must ensure proper documentation is obtained for entry into Canada. For further information regarding documentation for entry into Canada, please contact Immigration Canada.

 

10. Luggage

It is acceptable for each guest on tour to bring a full-sized suitcase, a standard carry-on suitcase, as well as a small personal item such as a backpack or purse. For additional luggage and unique items such as sports equipment, please contact us to confirm space in advance of your tour.

 

11.1. Cancellation Policy for Single-Day Tours (Groups of 10 or less people)

Customers will receive a full refund up to 15 days prior to the start of your tour. Within 14 days, the tour is non-refundable. Contact us by email to cancel or inquire about a cancellation. No-shows will be charged the full price. A written notification must be sent by e-mail to [email protected].

11.2. Cancellation Policy for Single-Day Tours (Groups of 11 or more people)

A Non-refundable deposit of CAD $500 will be charged at the time of booking. The remaining balance will be due 60 days prior to the tour start date. Within 59 days, the tour is non-refundable. Contact us by email to cancel or inquire about a cancellation. No-shows will be charged the full price. A written notification must be sent by e-mail to [email protected].

11.3. Cancellation Policy for Multi-Day Tours (with hotels included)

Deposits are due at the time of booking with the remaining balance due 70 days prior to departure. Once payments are made, they are non-refundable. A written notification must follow immediately by e-mail to [email protected].

11.4. Cancellation Policy for Multi-Day Tours (without hotels included)

Deposits are due at the time of booking with the remaining balance due 45 days prior to departure. Once payments are made, they are non-refundable. A written notification must follow immediately by e-mail to [email protected].

 

12. Insurance

We highly recommend that you purchase travel insurance to protect you and your investment from unexpected events and circumstances. Alberta Blue Sky Tours does not provide travel insurance but we recommend purchasing through Tugo Travel Insurance. For more information, see here: Travel Insurance

 

13. Gift Certificates/Cards

Alberta Blue Sky Tours may, from time to time, offer gift cards or gift certificates for use toward the purchase of vacation packages or other services offered through our website (the “Gift Card” or “Gift Cards”). By purchasing or redeeming a Gift Card, you agree to the following terms.

No Expiry Dates: Gift Cards issued by Alberta Blue Sky Tours do not expire. The full value of a Gift Card remains available for use until it has been completely redeemed, regardless of the amount of time that has passed since the date of purchase.

No Fees: Alberta Blue Sky Tours does not charge purchase fees, account maintenance fees, inactivity fees, or any other fee that would reduce the value of a Gift Card over time.

Redemption: Gift Cards may be applied toward the cost of any tour package, rail-only booking, or other service available through Alberta Blue Sky Tours, subject to availability. If the cost of a booking exceeds the value of the Gift Card, the balance owing must be paid using another accepted method of payment. If the value of the Gift Card exceeds the cost of a booking, the remaining balance will stay on the Gift Card for future use.

Gift Cards cannot be redeemed for cash, exchanged for cash, or applied as payment toward an existing credit account, except where required by law.

Non-Refundable: Gift Cards are considered a form of payment once purchased and are non-refundable, in keeping with our general Refund Policy described in section 11 above. Please consider your purchase carefully before buying a Gift Card as a gift or for personal use.

Lost or Stolen Gift Cards: Alberta Blue Sky Tours is not responsible for Gift Cards that are lost, stolen, or used without your authorization, in the same manner that we are not responsible for lost cash.

Provincial and State Requirements: Alberta Blue Sky Tours applies the practices described above, no expiry dates and no fees that reduce card value, to all Gift Cards it issues, regardless of the province, territory, or country in which the purchaser resides. This is intended to meet or exceed the requirements of Alberta’s Consumer Protection Act and Gift Card Regulation, as well as similar consumer protection legislation in other Canadian provinces and, where applicable, in the United States. Nothing in this section limits any additional rights a purchaser may have under the law of their home jurisdiction.