Terms & Conditions
Alberta Blue Sky Tours Terms and Conditions
1. General Terms and Conditions
Please read the following information carefully, as the terms and conditions described herein constitute an agreement between you and those who provide the service. By booking with Alberta Blue Sky Tours and making payment on a tour, you hereby agree to accept the terms and conditions of this contract. For guests who book through an agent, on behalf of a friend or through a third-party, you are hereby agreeing to the terms and conditions below.
2. Website Prices
All prices herein are quoted in Canadian dollars. Prices and information on the website are for the current and upcoming travel seasons, and are subject to change without notice. Once payment has been received, processed and an invoice has been sent, you’ll be guaranteed the price for the corresponding services.
3. Exchange Rate
Guests must pay in Canadian dollars. Please contact your bank in advance of payment for information on any additional fees that they may apply, such as Foreign Transaction Fees. We do not charge any foreign transaction fees or credit card fees. If paying by credit card, your card will be charged in Canadian dollars (CAD) and your credit card company will calculate the amount in your currency based upon their rate structure and the exchange rate that day.
4. Goods and Service Tax (GST)
All prices are subject to GST, which will be charged upon confirmation of booking. Currently the rate is 5% for Canadian GST.
5. Possible Alterations
Alberta Blue Sky Tours reserves the right to cancel, modify or alter all or any part of its services when necessary or advisable. Should this occur, Alberta Blue Sky Tours agrees to provide the best alternative available and refund the difference in price. Every effort will be made to adhere to the specifics shown herein; however, circumstances may necessitate alteration, including a supplier change from the provider listed on the website. Hence, all fares, schedules, itineraries, hours of arrival and departure, and special programs are subject to change without notice at any time.
6. Suppliers’ Liabilities
Alberta Blue Sky Tours and Canada Rail Vacations act as an agent for and make arrangements with other independent parties to provide you with travel services and accommodations. Although great care is taken to choose suppliers, we are unable to directly control them, and therefore we are not responsible for their acts or omissions. The travel services provided by these suppliers are subject to the conditions imposed by the suppliers, and their liability may be limited by their tariffs, conditions of carriage and international conventions and agreements.
7. Company Liability
Alberta Blue Sky Tours and Canada Rail Vacations, and their respective officers, directors, employees and agents are not responsible for any claim, loss, damage, cost liability or expense arising, direct or indirect, out of injury; accident or death; loss, damage or delay of luggage or other property; or delay, inconvenience, loss of enjoyment, upset, disappointment, distress or frustration, whether physical, mental or otherwise, relating to the provision of tour operations, travel services, and accommodations.
8. Force Majeure
Alberta Blue Sky Tours and Canada Rail Vacations will not be responsible for the performance of this agreement if prevented or delayed by acts of God, strikes, accidents, weather, traffic, airport conditions or other causes beyond their reasonable control from meeting its terms. Nor will they be responsible for any loss or damage relating to flight cancellations or any other cancellations.
9. Passport/Visa/Health Regulations
Passports: If travelling from outside Canada (including from the U.S.A.) you will require a passport for entry into Canada and appropriate ID for all family members. Airlines reserve the right to refuse boarding without adequate ID.
Visas: Check with your Canada Rail Vacations Vacation Planner and we will direct you to the appropriate national consulate.
*Note: If you are a visitor to Canada and you are not a citizen of the USA, you may be required to purchase an Electronic Travel Authorization (eTA). This document can be purchased for CAD $7.00 and most applications are approved within minutes of applying. Please visit the following government site for information and to purchase this eTA: Electronic Travel Authorization.
Alberta Blue Sky Tours and Canada Rail Vacations Inc are not responsible for guests refused entry into Canada because of inadequate documentation. Single parents or grandparents travelling with children must ensure proper documentation is obtained for entry into Canada. For further information regarding documentation for entry into Canada, please contact Immigration Canada.
10. Luggage
It is acceptable for each guest on tour to bring a full-sized suitcase, a standard carry-on suitcase, as well as a small personal item such as a backpack or purse. For additional luggage and unique items such as sports equipment, please contact us to confirm space in advance of your tour.
11. Cancellation Policy for Single-Day Tours (Groups of 10 or less people)
Customers will receive a full refund up to 15 days prior to the start of your tour. Within 14 days, the tour is non-refundable. Contact us by email to cancel or inquire about a cancellation. No-shows will be charged the full price. A written notification must be sent by e-mail to sales@albertablueskytours.com.
12. Cancellation Policy for Single-Day Tours (Groups of 11 or more people)
A Non-refundable deposit of CAD $500 will be charged at the time of booking. The remaining balance will be due 60 days prior to the tour start date. Within 59 days, the tour is non-refundable. Contact us by email to cancel or inquire about a cancellation. No-shows will be charged the full price. A written notification must be sent by e-mail to sales@albertablueskytours.com.
13. Cancellation Policy for Multi-Day Tours (with hotels included)
Deposits are due at the time of booking with the remaining balance due 70 days prior to departure. Once payments are made, they are non-refundable. A written notification must follow immediately by e-mail to sales@albertablueskytours.com.
14. Cancellation Policy for Multi-Day Tours (without hotels included)
Deposits are due at the time of booking with the remaining balance due 45 days prior to departure. Once payments are made, they are non-refundable. A written notification must follow immediately by e-mail to sales@albertablueskytours.com.
15. Insurance
We highly recommend that you purchase travel insurance to protect you and your investment from unexpected events and circumstances. Alberta Blue Sky Tours does not provide travel insurance but we recommend purchasing through Tugo – Travel Insurance. For more information, see here: Travel Insurance